What does "Grievance" mean?
Grievance means any issue related to the product/service which has been availed by the consumer from Sun Asticus and consumer is seeking resolution for the same.
If your query / complaint not resolved needs to be escalated: As per the applicable laws, all grievances must be addressed to email@example.com
For Channel Partners, you need to address your query/complaint to:
Mr. Probal Biswas
Designation: Senior Marketing Manager
Sun Asticus, Naoolin Realcon Private Limited,
DN-10, 2nd Floor, Unit – 204, Merlin Matrix, Saltlake, Sector V, Kolkata – 700091
Contact No. – 7604058705
Email – firstname.lastname@example.org