<div class="text wow fadeInUp animated" data-wow-delay="300ms"><p><strong>What does "Grievance" mean?</strong></p><p>Grievance means any issue related to the product/service which has been availed by the consumer from Sun Asticus and consumer is seeking resolution for the same<strong>.</strong></p><p><strong>If your query / complaint not resolved needs to be escalated:</strong> As per the applicable laws, all grievances must be addressed to <a href="mailto:info@naoolin.co.in">info@naoolin.co.in</a></p><p><strong>For Channel Partners, you need to address your query/complaint to: </strong></p><p><strong>Mr. Probal Biswas</strong><br />Designation: Senior Marketing Manager<br />Sun Asticus, Naoolin Realcon Private Limited,<br />DN-10, 2^nd Floor, Unit – 204, Merlin Matrix, Saltlake, Sector V, Kolkata – 700091</p><p><strong>Contact No.</strong> – 7604058705</p><p><strong>Email</strong> – <a href="mailto:backoffice@naoolin.co.in">backoffice@naoolin.co.in</a></p></div>